Contact
NameYuchang Zhou
Service HoursMon–Fri 9:00–18:00 (PT)
If your issue involves privacy or a refund, please include the app name, proof of purchase, and issue details in your email.
FAQ
- How to submit a ticket? Send an email to [email protected] with the app name and a summary of the issue.
- How long until a reply? Usually within 1–3 business days; complex issues will receive progress updates.
- How to request a refund? Please use Apple’s official Report a Problem process; developers cannot directly handle payments.
- Supported platforms? iOS / iPadOS / macOS (see App Store page for details).
Privacy Policy
I highly value your privacy. This app only collects data necessary for core functionality, commonly including app settings, crash reports, and support emails you voluntarily send.
- Purpose of data collection: To provide features, improve stability, and offer user support.
- Third-party services: Use of Apple platform services (push, cloud sync, etc.) follows their respective terms.
- Data retention: Retained only as long as needed for the stated purposes with reasonable security measures.
- Your rights: You may request access, export, or deletion of your relevant data via [email protected] (within legal and platform policy limits).
If a specific app requires a more detailed policy, it will be linked separately in the app’s settings or App Store page.
Legal Notice
- This website is operated by Yuchang Zhou as an app support and policy channel.
- Apple, App Store and related marks are trademarks of Apple Inc., mentioned here for factual purposes only and without affiliation.
- If you believe any app content may infringe rights, please contact [email protected] for prompt review and handling.